Volume 3. Issue 3. Fall 2007

In this fall issue of the Pipeline you can read all about new Robertson tenants CanadaHelps, learn more about CSI's new bike share program and Toronto Tree Tours. You can also celebrate our Bicycle Friendly Business Award and welcome new tenants to the fifth floor.

Bicycle Friendly Business Award

Bicycle Friendly Business Awards cake cuttingWe don’t usually do this, but we are going to toot our own bike horn a little because we are very excited to have been recognized by the City of Toronto with a Bicycle Friendly Business Award for Best Large Business.

The award was presented to Urbanspace Property Group and the Centre for Social Innovation (Suite 120 + 400) in a ceremony on October 4. In a collaborative effort between us and our community-minded tenant CSI, the award was granted based on infrastructure and programs in place such as the bike racks in the basement of the building and CSI’s new bike share program (see more about this on the opposite page).

The awards are presented each year to businesses and organizations who find ways to encourage their employees and clients to cycle.

We are always keen to hear any creative ideas you may have to make 215 Spadina even more bike friendly, so please don’t hesitate to contact us with suggestions.
To learn more about the awards, or to nominate a business or organization for next year visit:
www.toronto.ca/cycling/bfba/index.htm

Photo caption: Award recipients cut the cake at the Bicycle Friendly Business Awards. Urbanspace Property Group’s Rosanna Ciulla (second from the right) and the Centre for Social Innovation’s Eli Malinsky (third from the right) attended the awards ceremony at City Hall. Photo: Emerging Design.

CSI Shares a Bike

Eli MalinskyWho would have thought that a simple idea like offering a bike share program would attract so much attention? Since Eli Malinsky and the Centre for Social Innovation (Suite 120 + 400) got their bike share program up and running they have been featured on CBC and in a documentary that is being filmed across the globe looking at this popular form of transportation. 

Last year, the Community Bicycle Network, the previous administrators of a herd of yellow bikes, lost it’s funding. When Eli came up with the idea of starting a sharing network it made sense to take advantage of the collection of bikes that were sitting stationary in a warehouse. Three of them made their way to 215 Spadina and the program was launched. If you, or any of your clients, are interested in checking out a bike for use just drop in to Suite 400 and Yvonne can hand over the keys to a bike lock!

Photo caption: Eli Malinsky poses with a yellow bike from CSI's new Bike Share Program

It's Not Lonely at the Top

Artez Interactive StaffWell, the fifth floor is full to the brim with a group of new tenants who are settling in and making it home. With renovations to the space completed we brought all the new residents of the top floor together for a chance to get to know their neighbours. The newest member, Artez Interactive (Suite 500) moved in just in time to grab a coffee and meet the other folks sharing their floor. AV Communications (Suite 560), Usability Matters Suite 550), Rethink Breast Cancer (Suite 570), and Hewitt Johnston Consultants (Suite 510) all joined in the fun, which included some impromtu suite tours and idea sharing about how best to use their spaces.

You can find out more about our new tenants by visiting:
www.artez.com
www.usabilitymatters.com
www.avcommunications.ca
www.hjcnewmedia.com
www.rethinkbreastcancer.com

Photo caption: Artez Interactive Staff
Photo: Yvonne Bambrick

Municipal Cultural Planning Partnership Boosted by Trillium

Municipal Cultural Planning PartnershipCCI - Ontario’s Arts Presenting Network (Suite 125) were paid a visit by the Minister of Culture Caroline Di Cocco and Helen Burstyn, Chair of the Ontario Trillium Foundation to launch the Municipal Cultural Planning Partnership (MCPP). Thanks to a $230,500 grant from the Ontario Trillium Foundation, the program is now up and running.

The MCPP will bring together multiple groups such as culture sector organizations, municipal governments, planners, and passionate community leaders to discuss ideas for supporting and fostering vibrant, creative, and successful communities.

The launch of the program was celebrated at the Centre for Social Innovation (Suite 400) and included esteemed guests and supporters.

To learn more about the MCPP, access resources, and join the online community visit: www.ontariomcp.ca

Photo caption: Minister of Culture Caroline Di Cocco, CCI - Ontario’s Arts Presenting Network board member and Theatre Manager of the Oakville Centre for the Performing Arts Ken Coulter, Chair of the Ontario Trillium Foundation Helen Burstyn, and MCPP Chair Bill Poole. Photo: Yvonne Bambrick

Profile: CanadaHelps

CanadaHelps StaffCanadaHelps (Suite 330) is about creating innovative ways to connect donors with charities so that Canadians can do their part to help boost organizations working to improve the community for all of us. We sat down with Executive Director Owen Charters to find out how last year a staff of five was able to get a whopping twenty million dollars into the hands of charities.

The secret seems to be a combination of innovative technology and a handful of dedicated people who not only keep the well oiled machine running, but constantly develop new ways to make giving as easy and fun as possible.

The whole operation got started when three creative students at Queen’s University with business and web development backgrounds applied advanced software tools to the act of charitable giving. As Owen recounted “there is a legend behind the founding, we’re not sure whether it’s true or not, that one of the students was sitting in church and the collection plate came along. He didn’t have any coins and thought this is crazy, the world is online why couldn’t I give online? That was where the concept came from: why not create a portal online that lets you give to any charity in Canada.” The founding team was able to convince most of the major banks in Canada that this was an idea worth backing and with their support got the project off the ground. The basic concept of giving online wasn’t necessarily a brand new idea, but the difference was that it would be executed by a non-profit organization and the list of Canadian charities would be completely comprehensive.

CanadaHelps works closely with the Canada Revenue Agency (CRA) and within a month of a charity registering with the CRA they are downloaded to the CanadaHelps database. The charity is then immediately included on any search done by a visitor to the site making them accessible for online donations. Charities can also register on the site and access their own listing to create a profile and increase the amount of information posted. As Owen explains “that is part of the secret right there, the democratization of giving. You can give to any charity - there are no limits.” CanadaHelps creates no restrictions to who is listed on the site and this level of inclusiveness makes the online giving experience really unique.

Not only can donors find the charity they are looking for, but charities can find each other. With over 83,000 registered charities in Canada, the landscape can be hard to navigate and a common criticism of the sector is that there are often overlaps in services and efforts because people simply don’t know what’s out there. Owen suggests that the site is also used by concerned folks who are considering starting a charity and want to know if in fact there is a way they can become involved in their cause of choice without necessarily having to reinvent the wheel.

Another key difference between CanadaHelps and other online donating services is that they are themselves operating as a charity. “We turned the model upside down. Everyone else who was providing services to this sector were for-profit companies who were in it to make money. Their fees were higher because they had to fund a large sales force of people to sell their product. As a charity we’re cheap and based on an accessibility model, the whole idea is just to cover the cost necessary to run the site and manage the transactions.” In the first year of operation, the site pulled in $150,000 in donations. As it grew, and technological requirements increased, CanadaHelps hired a professional staff to manage the growing operation that was quickly achieving overall donations in the millions. There is now an Executive Director, the website development is managed in-house, and there is someone working full-time on outreach.

CanadaHelps has carefully crafted their site to be completely self-serve -you don’t need a large sales force to sell what we do. You can do everything you need to do and it’s designed to be accessible and convenient. We’re always trying to improve on that model and keep to those principles. Once certain charities got into it and saw that it was successful for them, it just snowballed.”

The site has increasingly grown in popularity with little traditional marketing in place. It has clearly struck the right chord with the public and in making the experience truly interactive with features like gift cards and peer-to-peer giving people are becoming excited about going online and spending their money on something that matters. Furthermore, giving online in general has increased in popularity in the last few years being endorsed by politicians and utilized for huge disaster relief programs after incidents like 9/11. Owen explains that “the growth we are seeing is representative of the trends that we’ve witnessed in the US and elsewhere, which shows online giving going through the roof. People are starting to trust it and see that this is really the easiest way to give the gift.” The trends are also showing that although there was more charitable giving last year than ever before, fewer people are actually giving. Huge donations are being made to major institutions and the challenge for CanadaHelps is to be sure that the smaller grassroots organizations are getting the representation they need to draw from the pool of donations.

As the holiday season approaches, CanadaHelps is working on getting the word out about the Gift Cards feature of their website. Instead of trying to figure out what charity a colleague or client might support they are given a gift card that can be donated to the charity of their choice. It’s like a community-minded shopping spree. It is also a good indication of the kind of development the organization will be working on as they move forward. “Our future is all about building new tools and ways of keeping people engaged in the act of giving. We are always coming up with new ideas of how the site could be used and our development team is running to catch up with our dreams.”

Photo Caption: CanadaHelps staff (left to right) Systems Architect Rene-B Ramkhelawan, Executive Director Owen Charters, Director of Program Development Zenia Wadhwani, and Charity + Donor Liason Kirstin Beardsley.

www.canadahelps.org

Tree Tour Visits 215

Tree Tour at 215This year Local Enhancement and Appreciation of Forests (LEAF) teamed up with the Toronto Public Space Committee (TPSC) to offer an exciting line up of tree tours through neighbourhoods in Toronto. As a special treat, the tour chose our busy urban area to take a look at some examples of the kind of green you can find on your very own doorstep, even if you live at Queen and Spadina. The tour started in the roof garden at 401 Richmond and made its way up Spadina to the Robertson Building with a few stops in between. 

The group is interested in increasing awareness among the public of how vital the urban forest is and the ways that we can all help it to thrive. They are currently working on creating a virtual tour on their website www.treetours.to. You can also find out about upcoming tree tours. You never know, one might be coming to your neighbourhood soon!

Photo caption: Arborist Todd Irvine leads the tree tour at 215 Spadina